Order processing and shipping time vary by product. We do not ship orders on Saturdays, Sundays, or Holidays. All orders will be shipped via Canada Post, UPS or FedEx. Once your order has shipped, you will receive a confirmation e-mail with a tracking number – please allow about 24 hours for this to update. Art by Patrice is not responsible for stolen packages. Should an issue arise, please contact us as soon as possible at patrice@patriceclarkson.com.